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Read the Case Studies

Powering Retention With Personalized
Post-Purchase Journeys

Brij helps retention marketers capture first-party data, trigger automated journeys, and increase LTV across retail, DTC, and marketplace channels.

50%

QR interactions result in email capture

20%

Lift in LTV among
registered customers

$150

Incremental revenue
per customer profile

OVERCOME RETAIL DATA GAPS

Make Retail Buyers Visible and Reachable

When retail buyers stay anonymous, data is scattered and teams risk churn and lost revenue. With Brij, retailer buyers are identified and customer profiles are complete.

Unlock Retention Data

Surface Offline Data to Drive Retention

Every scan or sign-up builds a richer profile. Brij connects the dots to fuel segmentation, loyalty, and long-term retention.

Fuel Customer Loyalty

Real Brands, Real Retention Wins

Incerease LTV

Brij enabled Canopy to seamlessly connect retail and digital experiences through QR-powered product registration and subscriptions—boosting registration rates, driving filter subscription adoption, and generating monthly revenue.

60%

Email Registration Rate

90%

Filter Subscription Adoption

$18K+

Monthly Revenue Lift

Time Offers Right

Brij helped Momofuku transform retail and marketplace interactions into engaging digital experiences—driving engagements while turning Amazon and Costco buyers into loyal, data-driven community members.

150K+

Engagements

$140K+

Identified Visitor Revenue

20%

Scan to Registration Rate

Predict Repurchase Rates

Brij enabled Quip to launch a seamless serialized warranty registration and upsell system, driving revenue through personalized, QR-powered post-purchase experiences.

45K+

Customer Profiles Created

65%

Registration Rate

$300K+

in Attributed Revenue

Turn Post-Purchase Moments Into Repeat Revenue

Brij helps retention marketers capture first-party data, trigger automated workflows, and measure what’s actually driving long-term customer value.

Acquire

Segment offline customers by product, behavior, or retailers using data tied to registration, survey inputs, and purchase history.

Analyze

Launch cohort-based automations like reorders, education flows, or loyalty offers with drag-and-drop personalization that automateinto your CRM.

Activate

Track LTV, repurchase rate, and  offer conversion per SKU or cohort using real-time dashboards and CRM-integrated benchmarks.

BEHAVIOR-BASED SEGMENTATION

Identify Who to Reach and When

Brij captures structured first-party data through tools like rebates, sweepstakes, warranty registrations, and survey inputs. Each interaction tags the user by SKU, location, and behavior. These tagged profiles feed into your CRM, enabling automated segmentation and personalized messaging for high-value cohorts

Smart Segmentation

COHORT-BASED AUTOMATION

Drive Personalized Journeys Without Engineering Help

Using Brij’s pre-built templates, retention teams can launch no-code workflows tied to customer behavior, such as reorders, setup support, or upsell prompts. Events sync with Klaviyo, Shopify, Salesforce, and SMS platforms, making activation seamless across every SKU, region, or segment.

Build With Ease

RETENTION PERFORMANCE ANALYTICS

Prove What Drives Repeat Purchases

Brij logs every customer action—scan, registration, reorder, and more—at the SKU, campaign, and cohort levels. This data is visible in your dashboard and flows into tools like Klaviyo or GA4, helping you benchmark and optimize what’s actually working to retain customers.

Track What Matters

Built for Loyalty, Retention, and Repurchase

Turn Post-Purchase Moments Into Repeat Purchases

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Powering Retention With Personalized
Post-Purchase Journeys

50%

20%